Contact
MemoHoney phone number and customer service: who to contact for what
The MemoHoney phone number for tracking, changes and refunds on placed orders is +1 (302) 200-3480, the order desk, with [email protected] as its email. The website inbox, [email protected], answers questions about these pages only and cannot see orders. Have your order ID ready before you call.
Written by the MemoHoney label deskUpdated
Contact cards
What is the MemoHoney phone number and customer service email?
MemoHoney customer service for placed orders is the order desk at +1 (302) 200-3480, with [email protected] as its email.
Use it for tracking, changes and refunds on placed orders, and keep your order ID at hand. The website inbox is a separate desk. It answers questions about these pages, such as typos, privacy and press, and it cannot see orders. If you write to the wrong one, your message will wait.
Help with placed orders
Order desk (BuyGoods). Tracking, changes and refunds on placed orders. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Label distributor (Utah)
INSTITUTO EXPERIENCE, PO Box 12730, Ogden, UT 84404
[email protected] · +1 (507) 448-8190
Printed on the bottle label as the distributor. For placed orders and refunds use the order desk above.
Office (New York)
140 Broadway, Floor 21
New York, NY 10005
Mail only. No walk-in sales.
Returns (New York)
200 West Street, Floor 15
New York, NY 10282
Call first for instructions. Include your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
Order desk and inbox details come from the seller's brief; confirm them on your order confirmation.
Which one
Which contact should you use?
Use the order desk for anything about a purchase, the website inbox for anything about this site, and the label's distributor line for product questions.
| You need | Contact | Why |
|---|---|---|
| Order status or tracking | +1 (302) 200-3480 or [email protected] | Only the order desk sees orders |
| Change or cancel an order | +1 (302) 200-3480 | Order desk; give the order ID |
| Refund or return | +1 (302) 200-3480 | Get return instructions first |
| A typo or error on this site | [email protected] | Website inbox; Mon-Fri 9:00am-5:00pm ET |
| Privacy or press | [email protected] | Website inbox |
| A question about the product itself | +1 (507) 448-8190 | Distributor line printed on the label |
Before you call, gather four things: your order ID, the email used at checkout, the pack you bought, and the lot code stamped on the bottle if the question is about the product. That saves a second call. Write down the date and the name of the person you spoke to, so you can refer back to the call.
The label's distributor line, INSTITUTO EXPERIENCE, PO Box 12730, Ogden, UT 84404, differs from the order desk number. For an order you have placed, use the order desk.
Returns
How do you contact MemoHoney about a refund?
To ask for a refund, call +1 (302) 200-3480 with your order ID, get return instructions, and only then mail the bottles.
The seller's brief says to send the bottles with tracking to 200 West Street, Floor 15, New York, NY 10282, USA. The buyer pays return postage. A refund follows 3 to 5 business days after the returned bottles are credited, then 5 to 10 days for the card issuer. These steps come from the seller's brief, so confirm them at checkout or with the order desk. See the refund policy page for more.
Call
Phone the order desk with your order ID.
Get instructions
Ask for return steps in writing.
Mail with tracking
Use a tracked service and keep the receipt.
Watch for credit
Allow the days listed above.
MemoHoney capsules: 30 to a bottleOne capsule a day · 2, 3 or 6 bottles · price and shipping shown at checkout
See the priceThis website
How do you reach the Imemohoney website team?
Email [email protected] on weekdays between 9:00am and 5:00pm ET to reach the team that runs this site.
Our office is at 140 Broadway, Floor 21, New York, NY 10005, USA. The inbox handles page questions, corrections and press. It cannot look up an order, change a shipment or issue a refund, so please do not send an order ID there expecting action.
Who we are and how we earn is on the about page. How we correct pages is on the editorial standards page.
Health questions
Who do you call about a side effect or a medicine question?
For a medicine question, call your doctor or pharmacist, not the order desk or this site.
The people who answer the order desk handle purchases. They are not set up to judge whether a capsule suits your health, and this site cannot judge it either. A pharmacist can check the label amounts against your medicine list and tell you what to ask your doctor.
Keep taking prescribed medicine as directed. Chest pain, fainting or trouble breathing: call 911. Problems after taking a supplement can also be reported to the FDA (FDA report a problem). Memory problems that are new, getting worse or getting in the way of daily life need a clinician, not a capsule.
Side effects and interactions are covered on the side effects page.
MemoHoney capsules: 30 to a bottleOne capsule a day · 2, 3 or 6 bottles · price and shipping shown at checkout
See the priceFAQ
Questions about contacting MemoHoney
What is the MemoHoney phone number?
The MemoHoney order desk number is +1 (302) 200-3480, for tracking, changes and refunds on placed orders. Have your order ID ready. The label also prints a distributor number, +1 (507) 448-8190, which is meant for product questions, not for orders.
What is the MemoHoney customer service email?
For tracking, changes and refunds on placed orders, write to [email protected]. It is the order desk email and the same address printed on the label. For questions about this website, use [email protected] instead, which cannot see orders.
Can the website email help with my order?
No. The website inbox answers questions about pages, typos, privacy and press, and it has no view of orders. Anything about a purchase should go to the order desk by phone or at [email protected], with your order ID.
When is the website inbox open?
The website inbox is staffed Monday to Friday, 9:00am to 5:00pm ET. A message sent outside those hours waits until the next weekday. For an urgent order matter, phone the order desk rather than waiting on the website team.
Where is the MemoHoney office?
The office listed for this website is 140 Broadway, Floor 21, New York, NY 10005. The label names a different address for the distributor: INSTITUTO EXPERIENCE, PO Box 12730, Ogden, UT 84404. Returns go to a third address given by the order desk.
Where do I send returned bottles?
Call the order desk first and get return instructions. The seller's brief gives 200 West Street, Floor 15, New York, NY 10282 for returns, sent with tracking at the buyer's cost. Confirm the address with the order desk before you mail anything.
Who do I call about side effects from MemoHoney?
Call your doctor or pharmacist. Call 911 for chest pain, fainting or trouble breathing. You can also report a problem to the FDA. The order desk handles purchases, not medical advice, and this website cannot give it either.
Who wrote this
Written and reviewed by
Pages built from the label, the seller's brief and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is the information site of a USA Authorized MemoHoney Retailer. It is not the manufacturer, and the label names INSTITUTO EXPERIENCE (Ogden, Utah) as the distributor. We earn money when you buy through our order links.
Keep reading
More about MemoHoney
USA Authorized MemoHoney Retailer
Ready to look at MemoHoney?
Check your medicines first, especially nitrates, ED medicines and blood pressure medicines. Then pick a pack: 2, 3 or 6 bottles of 30 capsules. The checkout shows the price, the shipping and the money-back guarantee as printed there.
- Secure checkout on the seller's site
- Money-back guarantee, as printed at checkout
- Shipping shown at checkout
